
Location : Kitchener, Ontario, Canada KEVIN NORWOOD OBJECTIVE Computer Technician / IT Support Person SKILLS SUMMARY 3 years experience in diagnosing problems and finding solutions, refurbishing and building computers, assisting the public with software and hardware and providing customer service EDUCATION & TRAINING CompTIA Network + Certification ( ongoing 2006 ) – includes theory and hands-on practise in building and maintaining all types of networks – WAN, LAN, and dial-up CompTIA A+ Certification completed 2005 - includes Hardware and Operating System Technologies. This training included approximately 360 hours of theory and 360 hours of hands-on experience – building and maintaining computers, installing Windows and Linux software, and troubleshooting software and hardware compatibility issues. Tests - A+ hardware certification (2003 objectives) completed 2004 Training and experience working with Windows 95, 98, 98SE, ME, 2000, and XP High School Diploma – Kitchener Collegiate Institute, Kitchener, Ontario 1993 KEVIN NORWOOD 519-571-1763 RELEVANT WORK EXPERIENCE Integration Centre Technician, Metafore IT Solutions, Waterloo, ON, Oct 2005 – Feb 2006 Worked as part of a team preparing for and performing roll-outs for large corporations Computer Support / Recycling, The Working Centre, Kitchener, ON, April 2003 – Oct 2005 Installation and maintenance of computers – building computers both for staff and public Self – Employment, Kevin’s PC Repair, Kitchener, ON, 2003 – Present P/T Meet with prospective customers and analyze requirements - financial, security, protocols, future growth, etc. OTHER EMPLOYMENT EXPERIENCE Delivery Person, Canadian Tire, Guelph, 2002 Delivered everything from softener salt to pool tables in Guelph and surrounding area Night Shift Foreman, Apex Bulk Commodities, Phoenix, AZ 1997-1999 Worked in maintenance department of large shipping company Machine Operator, Canadian Posture and Seating Centre, Kitchener, ON 1993 – 1994 Vacuum Former – operated machinery to mould seats REFERENCES AND DOCUMENTATION AVAILABLE UPON REQUEST |
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