linux noob can use some help!!

hi all, i'm taking the plunge and am having a hard time with linspire...sounded like a good way to go and i had good luck with their live cd. not so much with the purchased version though. hopefully someone here can help me.

i've installed the latest version and cannot get online with telus adsl. their tech's even though they don't support it tried all they could. to make a long story longer, here's my history: it starts at the bottom and works it's way up! sorry about the HUGE post...

Customer 08/19/2006 07:56 PM
hi Lisa, now that i think about it, linspire doesn't recognise my on board sound card either...is it because linspire doesn't support my motherboard perhaps? it's an asus m2npv-vm motherboard if that helps.

darryl

Customer 08/19/2006 02:31 PM
when i shutdown i get a quick bug report saying Kmix crashed causing signal(11)SIGSEGV

Customer 08/19/2006 10:58 AM
i've been on the phone now for quite some time with our isp and still after a very valiant effort gotten nowhere. i cannot get an ip address at all. mac address is registered... and they told me that dhcp is the proper configuration. should basically be plug and play...

Customer 08/19/2006 08:48 AM
hi lisa, sorry about the lack of clarity here so i'll try again,

*Kindly give us more details about your modem. d-link dsl-300g connected to onboard lan (motherboard)NVIDIA nforce 430 built in gigabit MAC with external phy
*Make and model number?
*Internet connection, dial-up or broadband? adsl

i get a connected light at the back where the cable plugs into the lan connector.

*for my network settings, the interface registers as eth0 [mcp51 ethernet controller]
*and configuration mode is PPPoE with user name and password, also tried DHCP.
*have noticed that i get a sigsegv (11) i think bug note when closing down but it flashes so quick i cant really tell much about it.

hope this help us both!

:) darryl

Response (Lisa) 08/18/2006 10:59 PM
Hello ,

Thank you for contacting the Linspire Support Team.

Linspire is designed to autodetect the supported hardware at the boot itself. Almost all common hardware is supported along with built in drivers. Each new release of Linspire generally supports a larger number of computer architectures. For a complete list of currently supported ones, please visit http://www.linspire.com/compatibility.

Kindly give us more details about your modem.
Make and model number?
Internet connection, dial-up or broadband?

It would be very helpful if you could provide us with some additional level of clarity around your problem. Any additional information that you provide to us, will assist us in trouble shooting your problem to the best of our ability.

I would suggest you to reboot the system in redetect mode to reconfigure all the system hardware.

Then login as administrator and configure the modem following the steps given in the faq link below.
Title: How do I configure my dial-up modem in Linspire Five-0?
http://www.linspire.com/faq.php?faq=faq1307

Best Regards,

Lisa
-The Linspire Team

Customer 08/18/2006 11:41 AM
ok, i've upgraded and loaded the newest version. it works! so now i can't get onto the internet...do i have to update drivers now for my motherboard as well as everything else?? thanks for your patients with me...

darryl

Response (Lisa) 08/18/2006 03:52 AM
Hello ,

Thank you for contacting the Linspire Support Team.

I would suggest you to try installing the newest Linspire Five-0 V2 version 5.1.427, it uses the new Linux Kernel 2.6.14, Xorg 6.9, KDE 3.3 and our latest hardware "detector."

To get the CNR packages and Linspire OS updates you need to have the CNR Gold service active. There are many new packages available in CNR Warehouse and CNR Gold members get discounts on many commercial products. http://www.linspire.com/warehouse

You can purchase it here. http://www.linspire.com/buy

Before purchase, you need to try with the live CD for latest version to check your system hardware compatibility. You can download Linspire Five-0 Live iso image from the link below and burn it in a CD. http://www.linspire.com/live

Best Regards,

Lisa
-The Linspire Team

Customer 08/17/2006 09:02 AM
ps. i've tried to boot off the disc to into diagnostics to format as a fat32 as per instructions but get the error code FATAL: cd search failed

so i just exit and reboot...
oh and my version of linspire is 5.0.59

Customer 08/17/2006 08:50 AM
hi LIsa, thanks for your quick response. since contacting you i've tried a few things and then posted my results in the forum...this is what's happening now:

first of all i'd just like to say "hay" since this is my first time posting and i'm also an ultranoob here! hope to learn alot and be free from microsoft for as long as we all shall live!!

anyhoo Smile here's my prob. i've got 2 versions of linspire 5-0 one the free trial version the other i've purchased on disc from a shop. i've also just gotten a new computer that i would love to set up with linspire but i cant. on the old machine i can run live cd of both versions and on my new machine i can run only the trial version successfully. whenever i put in the full version and try to run it live...it tries to load (status bar about 1/4 of an inch) then it just splatters numbers and letters all over and that's it! can't get it to work for the life of me...

can anyone suggest something here as i'm at a complete loss and would greatly appreciate your help

thanks,
darryl

Response (Lisa) 08/16/2006 11:02 PM
Hello ,

Thank you for contacting the Linspire Support Team.

Could you please give us the version of Linspire (Version x.x.xxx) you are using?

Many of our customers have successfully installed Linspire Five-0 on SATA Hard disks.

Installation of Linspire requires a separate partition and you need to create it manually before installing Linspire and it is recommended that you create a FAT32 partition (more than 4 GB).

I would suggest you to remove all partitions in the hard disk or create a single FAT32 partition and do a 'takeover' installation.

You may want to visit the following link to know about installing Linspire Five-0
Title: How do I obtain and install a copy of Linspire Five-0?
http://www.linspire.com/faq.php?faq=faq15

Best Regards,

Lisa
-The Linspire Team

Customer 08/16/2006 01:28 PM
I've just discovered Linspire and wanted to install it on my new computer but the tech's who built it told me my HD wasn't compatible. I'm soooo choked, I really don't want to do the microsoft thing ever again. How can I find out if and when it will be supported or is there anything else I can do to make this work?

HD is a Samsung Spinpoint T Series 300GB SATA NCQ RPM 8MB 8.9MS

Please tell me there's an easy solution to this problem!!!!!

Thanks
Darryl