I read through your irc articles, and I am very grateful. I will be setting up a corp irc server in the coming weeks. This server will host channels for our tech support staff, execs in house. We want to prevent users from creating channels at will, query is fine, but we don't want channels all over the place. is this doable in irc?
We are also planning on putting up a web gui that will allow our customers to initiate support requests from a website directly into a "support" channel monitored by our staff. So I don't want end-users creating channels at will either.
Thanks!
-Tony
IRC Questions
IRC is great but a pain to manage - I've been running an IRC server for a long time - it's possible todo what you want, but not really the best way.
You might be interested in setting up the IRC for your helpdesk/sme people, but use the following OpenSource Tool to support your web clients:
http://www.craftysyntax.com/
Enjoy
CA